Privacy Policy
FormDD is built to run on your computer. The data you type into your forms is never uploaded to the cloud and is never sent to us.
Effective date: 11 October 2026
The PDF files you open, the field positions you mark, and the text you type into forms are all processed and stored only on your own computer. We do not store, see, or upload your document contents or the personal information you fill in.
To issue a license and bind it to your machine, we use only the information we need:
Card and PromptPay payments are processed by Stripe, a third-party payment provider. We do not see or store your card number or account details; payment data is handled under Stripe's own privacy policy. If you pay against a quotation or by arrangement with us, you send your receipt and machine ID to our email.
The app never sends your files to us. If you choose to send a file yourself, for example a PDF or screenshot by email or LINE so we can help, we use it only to solve the problem you reported, do not share it with anyone, and delete it once the problem is solved or when you ask. Please remove or hide personal data that is not needed before sending.
When you check for updates, the app connects to formdd.xambrain.com only to read a file that states the latest version. This step requires no sign-in and does not send your documents or personal information anywhere. You can choose not to check for updates; the app keeps working normally offline.
The formdd.xambrain.com website is served through Cloudflare Pages. The host may record basic access data (such as IP address and browser type) for security and reliability, as is standard.
Ad measurement (Google Ads): We advertise on Google and use the Google Ads tag to measure which ads, pages and buttons lead people to download or buy FormDD — for example clicks on the Microsoft Store, Setup and pricing buttons, and returning to the thank-you page after payment. The tag runs only after you press "Accept" in the cookie banner. If you do not answer or you decline, nothing loads from Google and no Google cookies are set.
When you accept, Google sets ad-measurement cookies (such as _gcl_au and _gcl_aw) and receives the page you opened (we remove anything after ? and # before sending it), the language, the position of the button you clicked, the ad click ID Google adds to its own ad links (such as gclid: if you arrived from a Google ad, Google reads it from the link itself and keeps it in the _gcl_aw cookie to match a purchase to the ad), and technical data Google normally collects, such as your IP address and browser type. We do not send document contents, machine IDs, license keys or email addresses to Google, and we do not use ad personalisation (remarketing). Google processes this data under the Google Privacy Policy and may process it outside Thailand. You can withdraw consent at any time from the "Cookie settings" link in the footer, which also deletes these cookies. This measurement applies to the website only; the FormDD program installed on your computer sends nothing to Google.
For questions about your personal data, or to request deletion of your order information, contact formdd@xambrain.com.
We may update this policy from time to time; the latest effective date is always shown on this page.