FormDD — Software License Agreement

This agreement is between you (the user or organization that buys a license) and Xambrain (แซมเบรน), operated by Mr. Tanawat Muenphaen, an online store holding the DBD Registered mark from the Department of Business Development, Thailand (the "Seller"). It covers the FormDD software (formerly PDF Form Marker), both the Microsoft Store edition and the Setup installer from formdd.xambrain.com (the "Software").

You must read and accept this agreement before installing or using the Software. If you do not accept it, do not install or use the Software.

This English text is a translation. If it conflicts with the Thai version, the Thai version prevails.

1. License

1.1 The Software is the Seller's copyright. You do not buy the Software itself; you receive a non-exclusive, non-transferable license to use it under the plan you bought.

1.2 One key = one computer. A key is bound to the machine ID shown in the Software's license bar and works on that computer only.

1.3 Trial mode is free and never expires, limited to the sample forms bundled with the Software. Opening your own PDFs, creating forms from your own PDFs, the document library and the school form pack require a key.

2. Plans and terms

• 1-year plan: THB 99 per computer. The key lasts 365 days from issue and includes updates released while it is valid.
• Lifetime (LT) plan: THB 299 per computer. The key lasts 36,500 days (100 years) from issue and includes updates released for as long as the Seller keeps developing the Software. In FormDD, "Lifetime" means this 100-year license, not a license without any time limit.
• International plan: US$19 per computer. The key lasts 3,650 days (10 years) from issue and includes updates released through the Microsoft Store while it is valid, for as long as the Seller keeps developing the Software.

2.1 Prices are those shown on the day of purchase. The Seller charges no fees on top of the price shown. Fees charged by your bank, card issuer or payment provider (such as currency conversion) and any taxes required by the law of the buyer's country are the buyer's responsibility. The Seller is not registered for VAT, so prices include no VAT and the Seller does not issue tax invoices. A receipt is available on request (Stripe payments receive an emailed receipt automatically). If the Seller registers for VAT later, this will be announced on the website and apply to purchases after that date.

2.2 Nothing renews automatically and you are never charged again.

2.3 When a key expires the Software returns to trial mode. PDFs you created remain yours and open normally; saved sheets and forms stay on your computer.

2.4 LT and International plans: the Seller does not guarantee new updates or any period of further development. If development stops, the version you have keeps working offline and your key stays valid until it expires.

3. Moving to another computer

3.1 Licenses bought under this agreement are for one computer and cannot be transferred. A new computer or motherboard requires a new license.

3.2 Reinstalling Windows or replacing the SSD or RAM keeps the key working as long as the computer's hardware identity stays the same.

3.3 Purchases made before this agreement took effect are governed by the terms given at purchase (the pricing page and the key delivery email). This agreement does not reduce the rights of those purchases.

3.4 Genuine hardware failure: if the motherboard or computer fails and must be replaced, and you provide evidence such as a repair or warranty receipt, the Seller may issue a new key for the repaired or replacement computer for the remaining term, at most once per key. This is at the Seller's discretion case by case and is not a right to move the license.

4. Payment, key delivery and refunds

4.1 Pay through Stripe by card, or by PromptPay for prices in Thai baht; the key is emailed automatically. Schools, organizations, multi-computer purchases, or machine IDs that cannot be paid through Stripe pay by bank transfer against a quotation or as the Seller instructs, then email the receipt with the machine ID. The Seller does not use Microsoft Store in-app purchases.

4.2 Keys are sent to the email address you provide. Check your machine ID and email address before paying.

4.3 Full refund within 14 days of purchase, no reason needed. Email formdd@xambrain.com with the purchase email address or proof of payment.

4.4 Key does not work: if a key cannot be activated because of the Seller's error and this is not fixed within 14 days of your report, the Seller refunds in full even after the period in 4.3.

4.5 Refunds go back the way you paid: Stripe payments are refunded through Stripe to the same card or account (for cards, the time to appear depends on your card issuer, typically 5–10 business days). If that is not possible, or you paid by bank transfer, the refund goes to the account you provide within 7 business days of approval.

4.6 Once a refund is made, the license for that key ends immediately and you must stop using the key. Continued use is unlicensed use, even though the Software may keep working because it activates offline.

4.7 The Seller may refuse a refund only where there is reasonable evidence of fraud or deliberate abuse of the refund policy, and only to the extent the law allows.

4.8 Section 4 does not limit any rights you have under consumer protection law.

5. What you may not do

You agree not to:

• share, sell, rent or publish a key, or use one key on several computers;
• bypass, forge or modify the license check, or generate keys;
• modify, reverse engineer or decompile the Software, except where the law expressly allows it;
• redistribute or resell the Software without permission.

If you breach these terms, the Seller may cancel that key without a refund.

6. Your data and documents

6.1 The Software runs on your computer. It does not send your documents or the data you enter to the Seller. After activation it works offline.

6.2 The machine ID shown in the app and sent with your order is computed by the Software as a one-way hash of the hardware identifier (or is a random value on computers whose hardware identifier cannot be read). It is not the raw hardware serial. Order data (email, machine ID) is handled under the privacy policy at formdd.xambrain.com/privacy.en

6.3 You are responsible for backing up your own data. Uninstalling does not delete the data folder, but the Seller is not responsible for data lost from your computer.

6.4 If you choose to send a file to the Seller yourself, for example by email or LINE to get help, the Seller uses it only to solve the problem you reported and deletes it once solved or when you ask. Please remove personal data that is not needed before sending.

7. PDFs and fonts you bring — your responsibility

Important: FormDD only writes text onto your own files. The Seller does not review, endorse or take responsibility for any PDF, font, text or document you import, edit or create with the Software.

PDFs and documents

7.1 You must have the right to use, edit, fill and distribute every PDF you import, including forms belonging to government agencies, organizations or other people. The Seller is not responsible for infringement of copyright, rights in the forms, or the file owner's terms.

7.2 You alone are responsible for the accuracy of the data you enter and for how the resulting documents are used, filed, sent or printed, including any legal, disciplinary or financial consequences.

7.3 You must not use the Software to forge documents, signatures, seals or another person's details, or to create documents for fraud or unlawful purposes. The Seller is not responsible for any such use.

7.4 Check every document before you use it. The Seller is not responsible for damage caused by wrongly filled documents, misplaced text or text that does not appear, which you can see in the document preview before use.

7.5 The Software does not send your files to the Seller (see section 6).

7.6 The sample forms and the form pack bundled with the Software are provided for trying the Software and as a guide to field positions only. The Seller does not warrant that they match any agency's current form; check against the agency's original before real use.

Fonts

7.7 The fonts bundled with the Software (TH Sarabun, TH Sarabun IT๙, Noto Sans Thai) are distributed with the Software and may be used commercially and embedded in PDFs under their own licenses, listed in THIRD_PARTY_NOTICES.

7.8 For fonts you upload yourself, you must hold the right to use them and embed them in PDFs under the font owner's license. Ticking "I have permission to use this font and embed it in PDFs" when uploading is your own declaration. The Seller does not sell or license any font you upload and does not check its license.

7.9 The Software accepting a font file does not mean you have the right to use that font. Licensing flags inside a font file (such as embedding permissions) do not replace the actual license. The Seller is not responsible for infringement of rights in fonts you upload or in documents that embed them.

7.10 Uploaded fonts are stored on your computer, are not sent to the Seller, and are not included in backups or templates.

8. Third-party components

The Software includes third-party components (open-source libraries and fonts). Each is used under its own license, listed with the full license texts in the THIRD_PARTY_NOTICES file shipped with the Software. For those components only, their own licenses take precedence over this agreement.

9. Warranty and liability

9.1 The Software is provided "as is". The Seller works to fix reported defects but does not warrant that the Software is error-free or suitable for every document. Always check the document preview before printing or sending.

9.2 To the extent permitted by law, and to the extent fair and reasonable in the circumstances:

(a) the Seller is not liable for damage arising from matters that section 7 makes your responsibility;

(b) the Seller's total liability for one key does not exceed the amount you paid for that key;

(c) the Seller is not liable for indirect damage such as lost data, lost income or wrongly filed documents.

9.3 Section 9 does not exclude or limit the Seller's liability for fraud, gross negligence, or any other case where the law does not allow exclusion or limitation, and does not limit any rights you have under consumer protection law.

10. Support

Help with installation, activation and usage questions by email at formdd@xambrain.com and LINE @006qmnvy, usually within 1–2 business days (a target, not a guaranteed response time). Usage questions are answered: 1-year plan, for the life of the key; LT and International plans, during the first year after purchase (International in English by email). After that you can still report problems with the Software, without a guaranteed response time.

11. Changes to this agreement

11.1 The Seller may update this agreement by publishing it on the website with an effective date, and the Software will ask you to read and accept the new version before you continue.

11.2 The price, the key's term, the rules on moving computers and the other rights you received by purchasing follow the version of this agreement in effect on the day you bought. Accepting a later version does not reduce those rights unless you and the Seller expressly agree otherwise.

12. Governing law

This agreement is governed by Thai law, and disputes fall under the jurisdiction of the Thai courts. If the Thai and English versions conflict, the Thai version prevails.

13. Contact

Xambrain (แซมเบรน) · business details under the DBD Registered listing, linked from the DBD mark at the bottom of formdd.xambrain.com · Email formdd@xambrain.com · LINE @006qmnvy